Support is top notch. Questions on this end are treated with importance and dealt with in a timely manner.
Matthew Barton Mccay Tool and Engineering St. Louis, MO September 30, 2018
Verisurf's integration with Mastercam has reduced our time spent creating PCMM Inspection Plans and provides our CNC Programmers, Machinists, and Inspection personnel a single software solution. QTE’s support has been top notch allowing us to focus on our manufacturing processes while they focus on finding solutions to the questions or issues we encounter. The initial training was very effective in getting us up and running and it was very clear QTE understood our business needs. As we grow, Verisurf and QTE will continue to be part of our strategy for success.
Scott Selph CMT, Inc. Hot Springs, AR September 30, 2018
Excellent Instructor. Very knowledgeable on the subject matter. Very easy to follow his instruction. Works well with students and is most helpful with all questions. Excellent job on all aspects of the training.
Todd Swerske LASKO Products Nashville, TN September 11, 2017
You guys are awesome! I just wanted you to know that your efforts are real time for us, as we have loaded the bar stock and should start production tonight or tomorrow morning. Thank you so much for your help.
Plant Manager Essex Industries Saint Louis, MO February 18, 2016
Your Application Engineers are very helpful!
Doug Kidwell Reardon Machine Company St. Joseph's, MO June 1, 2016
Presentation was very informative and clear. It was nice learning the background knowledge behind the programming parameters rather than just the available tools. This way we know how and why to adjust the parameters to meet the job specifications.
Alec Mueller O'Fallon Castings O'Fallon, MO March 1, 2017
I just wanted to thank you, but also commend you and your staff on your service and support. It is nice to see someone who cares for their customers needs so much.
Timothy Howell Otscon, Inc. Columbia, MO February 18, 2016
QTE provides the tools necessary to enhance our machining capabilities.
Brad Fairley Cheyenne Manufacturing Wichita, KS June 30, 2018
WOW, you guys are on top of things, I have never received better service from a vendor!!!! Great Job!
Henry Yap Oreck Manufacturing Services Cookeville, TN February 18, 2016
Our in-house tooling operations have benefited immensely from the on-site consulting services of QTE. Our programmers not only get enhanced knowledge of the Mastercam product, but benefit greatly from the years of experience with techniques, tool selection, and specialized knowledge. We feel that there is a high return value from this service and look forward to continuing our relationship for many more years.
Doug Goforth H-J Enterprises High Ridge, MO March 23, 2017
The QTE 2D Mill training was perfect. I had not used Mastercam in 14 years, after taking the 2D mill training I walked out being able to generate good programs. The training was smooth, well organized and very beneficial. Also the support is great! After purchasing software, the support team has been extremely helpful and the experience has exceeded all expectations.
Earl Liverpool Livekey Tool and Machine Swansea, IL February 18, 2016
Everyone is very prompt and knowledgeable whether it be help with software or pricing of other products and their usage. I've had nothing less than awesome results each time I've interacted with QTE employees!
Shawn Patterson Topeka Foundry and Iron Works Topeka, KS April 4, 2017
My instructor was very knowledgeable. I came to class not knowing anything about Mastercam and passed my proficiency test!
Cliff Joggerst Earthworks Inc. St. Louis, MO March 1, 2017
The QTE staff is friendly, courteous, and helps get the problem/job solved and done right. Provides follow up to see the problem or questions were taken care of.
Neville Carter Applied Engineering Plastics Jerseyville, IL September 30, 2018
Tech support is always available and willing to assist when I have an issue with MasterCam. I've also worked several times with a QTE rep who has been onsite and they are always willing to roll up their sleeves and help with any of our issues or questions. Thanks for offering such great customer care, it definitely makes my job a lot easier!
Scott Brown Spartan Light Metal Products Sparta, IL June 29, 2018
Mastercam is working great and the QTE Support team has done a great job of helping me out!
Buddy Garland Fasco Industries Cassville, MO February 18, 2016
The service from QTE has been great. They came to our shop after hours and got us up and running. The software is important to our focus on product quality and is a great example of using leading technology to innovate.
Chris Roberts Global Parts.Aero Augusta, KS February 18, 2016
I am thoroughly satisfied with Mastercam and wouldn't use any other program!
Ryan Farmwald Riverside Door Arthur, IL February 18, 2016
The software is excellent and the support is great!
Gene Steel ProEnergy Turbine Services Sedalia, MO February 18, 2016
The great customer service exceeds all of our needs to make quality parts for our customers. It is a real joy to have a well established service provider that I know I can go to for the help I need to make my job easier! Thank you so much!
Kurtis Brown Milling Precision Tool Corp Wichita, KS July 11, 2017
Thanks for the help with learning to use Mastercam. I've had the pleasure of attending four classes, and I've always learned something new from each one. The instructors are very knowledgeable, and will help you understand each lesson. They'll even help you apply the lessons to the specific machine needs you have. I hope I can attend more training sessions in the future.
Scott Ringeisen TNT Machining and Fabrication Mineral Point, MO May 31, 2017
QTE is awesome! Mastercam is the best purchase I have ever made!
Mike Chandler CAD Drafting Pocahontas, IL November 30, 2018
The QTE support staff has been very helpful! Recently, I have been relying on their assistance with various server issues causing software problems as well as programming complex parts. The QTE support team helped me get the job done!
Terry Hoelzer Kirkwood Stair & Millwork Pacific, MO February 18, 2016
QTE Manufacturing Solutions helps us with training our employees to use Mastercam as well as helping us fine-tune our own manufacturing processes. They advise us on how to use all of our resources to meet the expectations of the customer.
Chris Branco Planet Tool & Engineering O'Fallon, MO April 27, 2016
We are extremely happy with how easy Verisurf was to learn and implement. After one day of training from QTE, our team was effectively using Verisurf and continue to utilize it every day. Verisurf was the most economical technology choice we've made to meet our customer's demands for maintaining high quality while reducing costs.
Tom Simon Aero-Tech Engineering, Inc Maize, KS August 9, 2018
The Training Class should cover any of the parts I will come across in my career and then some! Mastercam is a powerful tool and I'm looking forward to using this training going forward!
Colin Rost True Manufacturing Company Inc O'Fallon, MO March 31, 2016
Mastercam allows us to efficiently and accurately program custom parts on a continual basis while avoiding costly mistakes. QTE Manufacturing has provided timely support for any new issues that extend beyond our expertise. Through their training classes, they have provided us with confidence in our skills and have taught us techniques that drastically reduce programming time.
Ian Williamson Evapco Grenup, IL September 27, 2018
QTE Manufacturing Solutions is our front line of support for Mastercam. They are always there for us. When we bring on a new programmer we send them to QTE’s facility for training. They have also come on site to give us training customized to specific projects we were working on. Recently we purchased some complex machines and they collaborated with a talented post developer to give us exactly what we needed. QTE is very flexible and they work with us to help us meet our specific CNC manufacturing objectives.
Raymond Gaudette Seyer Industries Saint Charles, MO February 18, 2016
It was great. Coming in with no CAM experience, the material covered was more than sufficient for a beginner like myself, but also great for the experienced programmers like some of my other engineers who attended. Great learning from the ground up.
John Richardson Jr. Richardson Manufacturing Company Nashville, TN September 11, 2017
It has been great working with Ben on fine tuning the posts for our new machines and old machines.
Son Nguyen Coperion K-Tron Salina, Inc. Salina, KS June 14, 2016
We are blown away by Mastercam and its ease of use! Other CAM software we previously had is painful to use and not as robust as Mastercam.
Ronnie Brake Quadjay Manufacturing Corporation Springfield, TN October 10, 2018
The instruction in Mastercam was the best that I have had so far! Better than Ranken St. Louis!
Matthew McDonald Designs for Tomorrow St. Louis, MO December 30, 2016
Your tech support is outstanding! If problems are not resolved immediately, they are resolved quickly thereafter. Very knowledgeable staff with support and training.
Ian Gaug Leading Edge Aerospace Wichita, KS December 28, 2018
The team at QTE has been very helpful to get me up and running it goes to show they are very customer oriented, which is priceless here in the work place!
Shawn Patterson Topeka Foundry and Iron Works Co Topeka, KS February 18, 2016
Quick responses to problems, great customer service, and everyone is friendly and helpful.
Neville Carter Applied Engineering Plastics St. Charles, MO April 4, 2017
I just wanted you to know that the QTE Support Team has been a great help here. They are always prompt in returning my calls or emails and researching my issues. It is nice to know if I need help they are there.
Derwin Bunce K-Ter Imagineering Kansas City, MO February 18, 2016
QTE has been a core technology provider to our company for over a decade. We have had a strong relationship over the years and their technical support has always been responsive to our needs. We have recently purchased our second seat of Mastercam and enjoy very high levels of productivity when coupled with our Mazak vertical machining center. We could not ask for a better software supplier and look forward to the next decade of service.
Doug Goforth Eric Scott Leathers, Ltd. Saint Genevieve, MO April 24, 2013
The instructor was very knowledgeable not only with Mastercam but also in the manufacturing field in general. It is awesome to be trained by someone that legitimately knows what they are talking about when demonstrating the software.
Amanda Berding Nestle Purina St. Louis, MO December 28, 2018
Your company and field reps have enabled us to do more with our older existing equipment. We greatly appreciate all you do for us.
Chris Jones Textron Aviation Wichita, KS July 11, 2017
If someone thinks they can program a Hurco conversationally quicker than in Mastercam, they are wrong!
Tyler Howell EDM Express Fayette, MO February 18, 2016
I just wanted to let you know that I am very impressed with the QTE program. I am more impressed with your instructor's knowledge of the program and his knowledge of engineering in general. I really enjoyed the seminar. Even though I have a Masters Degree in Mechanical Engineering, I was worried before attending the class that it would be way over my head since I am not currently working as an engineer and haven't worked as one in 19 years. Your instructor did a very good job of explaining things. He also did a great job of keeping on schedule, yet stopping whenever someone (usually me) could not keep up. Thank you!
Rob Meiners Tubular USA Saint Charles, MO February 18, 2016
The presentation was easy to follow step by step instructions, and there was plenty of time to get caught up with the help of the instructor. The instructor was very intelligent and helpful with any question presented.
Shawn Vance Three Way Pattern Wichita, KS March 1, 2017
QTE is great and fulfills every request as they arise. They have been helpful with many instances and with many small problems as well. We only use Mastercam and the Dynamic functions give us a wide range of choices to apply to each job so that we can usually cut time down or remove material without using up tooling.
Randy Barnhill Steel Summit Holdings Inc LaVergne, TN February 18, 2016
Provides excellent support and training. We are very pleased with the level of knowledge and professionalism we have experienced with QTE.
Todd Swerske Lasko Franklin, TN March 29, 2018
The pace of the class was great. Even with the attendees having varying levels of knowledge and comfort with using the software basics, [the instructor] took the time to make sure everyone was able to stay engaged.
J. Trent Zuercher Pumphrey Machine March 30, 2018
We switched to QTE for the swiftness of service we receive, not only on sales and licensing issues, but tech support as well. We feel like a valued customer.
Pam Kimmons Maynard, Inc Fayetteville, AR June 29, 2018
I have worked with Mastercam software for 12 years, it is easy to use, very efficient, reduces waste and is a great value. Plus, the service and support from QTE is second to none.
Joe Kluba Kluba Machine Washington, MO February 18, 2016
When asked, "What was your favorite part of the class?"Learning new ways to make my MasterCam experience easier and more efficient, thus making my business more profitable.
Max Manion J.M.C Tool & Die Lafayette, TN February 28, 2018
Thanks for the help, was overwhelmed with problems and was glad to have the help needed and see problem resolved.
Neville Carter Applied Engineering Plastics, Inc. Jerseyville, IL June 14, 2016
Some of the best support I've ever had. I will make sure we renew our maintenance every year.
Bryan Batton CMT Inc Hot Springs, AR September 20, 2016
It is beneficial to Boeing to have a preferred supplier that can be flexible enough to adapt to special “hot” projects and help us meet our deadlines. Your quick response and on-time delivery makes my job easier.
Terry Koehne Boeing Tooling Center Saint Louis, MO February 18, 2016
The Training Material covered was great! I have never operated a mill cutting 3D before and this class has given me a huge jump start. I can't wait to get our machine up and going. I will be back! This is awesome!
Rodney Gibbons NHK Seating of America Murfreesboro, TN February 18, 2016
In the Mastercam Mill 2D training, the instructor was very knowledgeable about Mastercam, all my questions on different subjects were all answered in detail. He explained everything I may have had difficulty with and presented examples.
Rondon Rigues Weld Racing Kansas City, MO June 30, 2018
QTE has been a great experience for Mastercam and Verisurf software. The assistance I get is great!
Tim Andel Mallinckrodt Pharmaceuticals Saint Louis, MO February 18, 2016
How well the instructor taught the class [was my favorite part]. I'm not a lathe guy, but I feel like I can walk out today and begin programming a lathe with confidence.
Damon Malicoat Honeywell Kansas City, MO March 30, 2018
Just to let you know I got my software today, got it loaded and already kicked out some programs tonight.This was the right decision!Thanks for your help. I’ll be in touch about how to learn more.Thx again
Cory Pascoe Superior Process Solutions Springfield, MO March 7, 2018
Everything with QTE is great! The products and the support you have delivered have been excellent, and it shows that you guys care about your customers.
Justin Patterson Advanced Welding Technologies Wichita, KS February 18, 2016
The QTE crew really knows what they are doing!
Cameron Fulton Mid-States Supply Company Inc. Kansas City, MO February 18, 2016
You guys Rock!!!! Thanks to QTE our company continues to grow and stay on the cutting edge of manufacturing software technology. If everyone could be as customer focused as you, life would be so much easier. Thanks for all your help. As part of my ongoing mission to find the absolute best tools to make money, QTE is without a doubt at the top of my list.Keep up the good work!!
Frank Roth IV Elite Tool Moscow Mills, MO April 24, 2013
The instructor was able to teach me how to use the software as efficiently as possible for my application. Every question I had, and some I didn't know I had, were answered fully!
Kendall Miller Four Star Tool & Die Wichita, KS April 4, 2017
Please extend my heart felt thanks to all those involved for I came away yesterday feeling very informed and excited over the new and up and coming features in the Mastercam software….simply amazing.
Shurman McLaughlin Vandeventer Machine Works Saint Louis, MO February 18, 2016
I learn something new every time I talk with the techs at QTE!!I didn’t know the multiaxis parallel command had 3 axis control! . . . Thanks for all your help!
Shawn Patterson Weld Racing Kansas City, MO April 27, 2018
I want to thank all of you at QTE for all the support you have been giving me. Sometimes you make me look like a miracle worker.
Jim Eiland Cope Plastics, Inc. Alton, IL February 18, 2016
The support team is world class!
Jacob Montgomery Hydromat St. Louis, MO June 30, 2018
Great Customer Service, and always have a timely answer to any questions we may have. It's great that local training is available.
Troy Lawson Schenck Process Sabetha, KS July 11, 2017
QTE staff is great, always ready to help. Most of the time one phone call is all it takes to help me.
Tim Anderson B/M Machine & Fabrication Olney, IL June 30, 2018
I learned more in the 3 days I attended this class than in the 2 semesters of Mastercam I had in school. A+. Excellent presentation, the material handouts were well constructed and easy to reference, and the facility was great.
Jacob Brenkendorff True Manufacturing Company Inc O'Fallon, MO February 18, 2016
Mastercam is a great product. I started using it for doing hole work and 2D programming. Now, 15 years later it is the most versatile tool in the shop. No matter how simple or complex the part is, Mastercam has all the tools you need. It’s the total package from creating a model to machining a complete part. Mastercam is easy to learn and user friendly. Plus, you add the team at QTE who are very helpful and give you great customer support with a phone call and/or a email. They’re always quick to respond.
Kason Knight Poplar Bluff Tool & Die Poplar Bluff, MO April 10, 2017
Great customer service and training. Anytime I call with a problem, no matter how small, you always help me figure it out.
Jeff Miranti Orthotech Sports Medical Equipment Herrin, IL December 28, 2018
Customer service and support staff are always a pleasure to deal with and provide assistance as quickly as possible.
Joel Kirkendoll Weir St. Louis, MO October 31, 2018
QTE’s Support Team are Mastercam Wizards! They have always been able to quickly address any questions or problems I call about. I also attended their training and I learned more in one day than I did in eight weeks in another course. These guys really know their stuff!
Mark Jesse Q Corporation Derby, KS February 18, 2016
Our strength is in our diversity. We do different jobs every day and Mastercam plays a big role in helping keep us on track, especially when short lead times are given. Pretty much everyone who runs a CNC on the job floor can run his own program or draw a 2D model in Mastercam, allowing him to program on the fly and adapt to changes quickly.
Curt Shatz Planet Tool & Engineering O'Fallon, MO April 26, 2016
It was a very informative class. I am now more confident in my understanding of Mastercam and a majority of its features. As a 19 year old who graduated from technical school a little over two months ago, I am even more ready to take this trade to the next level.
Kenneth Mazdra Patterson Mold & Tool St. Louis, MO March 1, 2017
The combination of lecture and lab made for a great way to learn how to manipulate the software as needed. All in all I thought the class was great and will definitely be back for more!
Cody Guynn Holloway America Springfield, MO April 4, 2017
Really like the new release! Once again Mastercam is listening to their customers and adding some really nice features. Creating a new WCS never seemed easier.
Damon Malicoat Honeywell Kansas City, MO August 31, 2018
The customer service is great as it's only a call away!
Derrick Paxton Kaman Composites Wichita, KS March 29, 2018
The presentation was excellent. The material was laid out well and the instructor taught it well. He answered all the questions wile staying on the curriculum.
Murray Murphy DRM LLC Lawrenceburg, TN April 4, 2017
Just want to say Mark is a great teacher. Before I came back, certain parts were taking 1-2 days to inspect. I got here and had to re familiarize myself with Verisurf. I scrapped the old program and rewrote a new program. I am currently inspecting the part in 25 minutes with better results. I just wanted to thank you for your training and all your help.
Anthony Roberts Heizer Aerospace Pevely, MO July 20, 2016
QTE provided excellent training for us on several different levels of Mastercam. They have also been very fast with their software support and even programmed parts for us on occasion. Whether it is for training, programming, or software support, I highly recommend QTE for all of your Mastercam needs.
Chad M Schauwecker Wright Medical Technology Memphis, TN May 11, 2018
I’ve been very pleased with all aspects of QTE.
Kevin Ashton Axiom Engineering LLC Wichita, KS February 18, 2016
Very friendly staff and exceptional customer service. Very quick responses when needed.
Shane Elliot B&B Airparts Wichita, KS July 11, 2017
Verisurf, in conjunction with our new laser tracker, has significantly helped us improve productivity and quality control in our operations. Implementation and training were seamless. The system was picked up very easily by our operators, which has allowed the entire project to be a success.
Kory Liefer Red Bud Industries Red Bud, IL March 1, 2018
Just wanted to say thank you guys at QTE for all you do for myself and everyone here at Tracker Marine. Reece was a very good trainer and I had a very good time with him in Kansas!
Roger Miller Tracker Marine Springfield, MO March 1, 2016
The two days of on-site Mastercam consulting was very needed, we've been more productive since, and are flying through programs. We even went through outputting the five-axis as three-axis motion and undercutting in a three-axis machine using complex toolpaths. What we learned has made our lives better.
Alex Lucas Gerding Enterprises Dittmer, MO April 1, 2018
The presentation was fairly fast paced for a mill guy such as myself. I'm confident that I am more capable today than I was before I visited QTE.
Ryan Boyd Control Devices LLC St. Louis, MO March 1, 2017
We have been working with QTE on the design of test and support equipment for the NASA Docking System program for over a year and a half. They have designed over a dozen pieces of equipment for the NASA Docking System (NDS) Program. They focus intently on customer requirements and desires and often improve our initial design concepts by offering valuable insight and suggestions based on their extensive tool/equipment design experience and expertise. Their attention to detail and commitment to safe, sturdy, and easy to operate equipment has resulted in test and support assemblies which have facilitated Flight Hardware assembly and testing operations. QTE design personnel are responsive, easy to work with, and highly skilled and we look forward to continued work with them.
Jerry Yglesias Boeing Test & Support Equipment Saint Louis, MO February 18, 2016
The service from the QTE Team has been great! They have answered my questions quickly and accurately. Further, I had many AutoCad files, some 15 years old, and I wanted to attempt to import them (expecting many issues) but was happily surprised when Mastercam imported literally 100% of all files in just a few minutes. Brought a smile to my face.
Richard Boone Leading Edge Aerospace Wichita, KS February 18, 2016
[In the Mastercam 2D Milling class] I went from knowing nothing to being able to draw, change planes, contour, pocket, manipulate, drill holes, and develop codes. Was a fun opportunity. Would love to learn more.
Jordan Salazar Nance Manufacturing Wichita, KS March 30, 2018
QTE always gives very detailed updates on the process so that customers don't have to ask. Very satisfied with the great customer service!
Jeff Carey NASG Pulaski, TN June 30, 2018
The Gerding Enterprises management team recently requested that QTE provide training for our programming staff members on the new dynamic toolpaths available in Mastercam. Since then, we have seen drastic improvements in our high speed machining run times as well as our tool life. We highly recommend to anyone that is considering working with QTE to make the investment and to utilize their expertise. Their knowledge and professionalism will most definitely benefit your company as it has ours.
Matt Gerding Gerding Enterprises, Inc St. Louis, MO May 9, 2017
In the Mastercam Mill 2D training, there was a lot of material to cover but was put together well so it was easy to follow along. The book is a lifesaver couldn't be done any better.
Karsten Marick Schenck Process St. Louis, MO October 31, 2018
We had QTE come onsite for training/consulting to assist with our Mastercam programming and the instruction and outcome was excellent! I couldn't imagine it working out any better!
Joel Elmore Comdaco Incorporated Excelsior Springs, MO February 18, 2016
You guys have been great. We just got Mastercam from you a few months ago and your support has been excellent. I was calling to see what else we could actually receive support on! I'll definitely be in touch with any other needs.
Troy Unruh BMG of Kansas, Inc. Hesston, KS February 18, 2016
We are very pleased with QTE and Mastercam and we now have Verisurf with our Master 3D Gage. The service I’ve experienced with you all has been great, and anytime we’ve had any issues your team has assisted us through them every time.
Tad Hargrove Major Automotive Manufacturer Smyrna, TN April 4, 2016
Mark was very knowledgeable, and fast! He got the job done well and in a timely manner.
Tracy Archer Miracle Recreation Equipment Co. St. Louis, MO August 10, 2017